Reference

Open the legal terms before you join

Our legal page puts account terms, privacy choices, cookie use and India payment-record rules in one place before you open your account.

India law contextPrivacy rightsCookie choicesAccount rules
dishwar Open the legal terms before you join
CONTACT ROUTES

Check legal contact paths at dishwar

Legal questions need a clear trail, so we keep contact paths separate from general lobby help.

Legal email Send policy, privacy or account-rights requests to our legal mailbox with your registered email and a short summary. We use that thread to confirm identity, track consent and answer in writing.
Chat transcript If you raise a legal query through live chat, ask the agent to tag it for legal handling. We can attach the transcript to your account file before a specialist replies.
Account inbox For changes linked to your profile, use the account inbox after login. That route lets us connect your request to the right account without asking you to repeat private details.
RECORD CARE

Browse how we keep records

Our legal process is built around traceable records rather than broad promises. We separate identity checks, payment references, cookie choices and account messages so each request can be handled with the right…

Data use

We collect account data needed to run your profile, confirm access, process requests and meet legal duties. We avoid asking for extra documents unless a rule or dispute requires them.

Cookie choices

Cookies help keep sessions active, remember language choices and measure page issues. Where a cookie is optional, your choice is stored so future visits reflect your selection.

Account security

Legal account changes may need email confirmation, login checks or payment-reference matching. These steps reduce the chance that another person can change your details without consent.

Retention periods

Some records are kept after account closure because tax, payment, dispute or audit rules may require them. When a record is no longer needed, we delete or anonymise it.

Change requests

You can ask us to correct account details that are incomplete or wrong. We may need proof before changing names, payment links or other records with legal effect.

Lawful access checks

If an authority request reaches us, we check its legal basis before responding. We share only the data requested where the request is valid and properly addressed.

Start with legal answers before account setup

These answers cover the legal points you are most likely to check before opening or changing an account. They explain how we handle rights requests, payment-record questions, cookies, data access and contact steps. If your situation involves location, eligibility or an account dispute, send the details to us before relying on any assumption.

Your account is governed by the terms shown on this legal page, plus any policy linked during account setup. Access depends on local law and is available where local law permits.

Yes. Send a request through legal email or your account inbox with your registered email. We confirm identity first, then provide the records we can share under applicable law.

We use payment references to match transactions, resolve disputes, meet audit duties and respond to lawful requests. A payment reference is not treated as proof of eligibility in every location.

You can request a correction if your details are wrong or incomplete. For changes with legal effect, we may ask for proof before updating the account record.

Cookie choices do not remove your legal rights. They control certain session, preference and measurement functions, while required cookies may still operate for security and account access.

Retention depends on the record type and the legal reason for keeping it. Payment, dispute, tax and audit records may remain after closure until the required period ends.

Use the legal email for complaints about terms, privacy, access or data handling. Include your account email, dates, payment references if relevant and the outcome you are requesting.